So, what does live chat cost? There are many live chat software solutions out there, offering a variety of features with a variety of price points. Most price their plans as a monthly subscription. At least one offers a pay-per-use model. Shop around and you’ll most likely find a product that contains the features you’ll want at a price that fits your budget.

Because online customer service is important, businesses are increasingly incorporating live chat to connect with customers on their websites. If you represent a business that values excellent customer service, live chat is genuinely worth consideration.

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